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Mental Health First Aiders

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Role description   
The MHFA role would be similar to that of a physical first aider.
  • MHFA must achieve a mental health first aider qualification
  • MHFA must make and maintain a public profile with a personal description, key hobbies or interests, and contact details for those in need to contact.
  • MHFA must provide a confidential and authentic listening support service to those in need or ensure service users are supported by another MHFA if they are unavailable.
  • When required, MHFA must direct those in need to relevant places of support.
  • MHFA must commit to a quarterly meeting with the wider team, to develop their skills and gain support within the team.
  • MHFA must log anonymous call data to track service utilisation and help find trends of stress within HG/CP
  • MHFA must be provided with, and maintain regular contact with a MHFA buddy to maintain good personal mental wellbeing

Commitment:
This role is primarily about offering peer to peer connection & support, asking the right questions, and actively listening to colleagues in need of support and guidance. We would advise that you will provide a maximum of 8 hours of MHFA support in the form of receiving calls and responding to emails and chats pro rata per month. Time requirements are subject to change due to primary workloads and company demand of wellbeing resources during the year (for example, demand often increases during winter months). This demand must be balanced via delegation within teams to ensure equal workloads.

MHFA must commit to a quarterly meeting with the wider team in which they will develop their skills and delegate workloads to ensure the programme’s success. These commitment requirements will be communicated to line management within HG/CP to ensure company support.
The role will initially be for 12 months with an opportunity to extend at the end of the period. Volunteers must commit to a year of duty as a MHFA within HGCP. Upon early departure MHFA must partially repay the cost of their MHFA course. This price will be defendant on time of commitment (for example those leaving after six months will repay 50% of their course). This is subject to personal circumstance and will not be enforced if someone is mentally, physically, or emotionally unable to continue in this role.

What we offer:
  • In-house Mental Health First Aid training and qualification delivered by International Wellbeing Insights. This which will equip you with the knowledge and skills of how to recognise those in need and signpost them to appropriate support resources.
  • Opportunities to progress training with quarterly skills training.

Who are we seeking?
Individuals with a natural passion and enthusiasm for health and wellbeing and a keen interest in creating a highly desirable and supportive place to work. You must be willing to engage people who may be struggling by being empathetic and supportive, and direct people to places of support if necessary.
Contact Information
Please read the statements give us your answers...
Agree
Disagree
You truly care about your own health and wellbeing and that of others
You understand the importance of being mentally well, and the impact mental health has on both your personal and professional life
You are willing to commit to 8 hours of support, and to work with your manager as needed to schedule time to provide support to colleagues
You are dedicated to improving workplace mental health
You are committed to becoming a change agent for our organisation
You have a good awareness of your own state of mental health and mind-set/bias
You’re receptive and open to feedback
You’re capable of maintaining confidences and respecting individual’s privacy
You’re connected, compassionate and empathetic
You are prepared to push yourself outside of your comfort zone to grow and learn
Agree
Disagree
You have good engagement and attention and are comfortable maintaining eye contact
You understand the principles of active listening and are comfortable holding space even if that requires silence
Will be available to provide responsive support for Highbourne Group for 12 months with the potential to extend
Will have pre-agreement with the line manager for reasonable release from day-to-day work duties to provide support to Highbourne Group colleagues
Why do you want to become a Mental Health First Aider?
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